Service Description
We provide pickup and transportation services for residential, office, and commercial purposes within Dubai. All bookings are subject to availability and confirmation by us.
Booking and Payment
- Booking: You can book our services through phone, email, or online forms. All bookings must be confirmed by us before the service is rendered.
- Payment: Payment is due upon completion of the service unless otherwise agreed upon. We accept [insert payment methods, e.g., cash, credit/debit cards, bank transfers]. If applicable, deposits or advance payments may be required.
- Cancellations: Cancellations must be made at least [insert hours/days] prior to the scheduled service. Late cancellations may incur a cancellation fee.
Service Responsibility
- We will take reasonable care to transport your items safely. However, we are not responsible for:
- Damages caused by improper packing or handling of items by the customer.
- Delays caused by traffic, weather, or unforeseen circumstances beyond our control.
- Loss or damage to perishable, valuable, or fragile items unless specifically discussed and agreed upon.
Customer Responsibilities
- Packing: Customers are responsible for properly packing and securing all items to prevent damage during transport.
- Accurate Information: You must provide accurate information regarding pickup and delivery locations, item details, and access conditions. Any changes to this information should be communicated promptly.
- Presence at Pickup/Delivery: Customers must be present at the agreed pickup and delivery times to supervise the process.
Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages resulting from the use of our services. Our total liability in any case will not exceed the total amount paid for the specific service.
Force Majeure
We are not responsible for any delays or failures to provide services due to circumstances beyond our control, including but not limited to natural disasters, accidents, strikes, or legal regulations.
Changes to Terms
We reserve the right to modify these Terms at any time. Any changes will be posted on our website, and continued use of our services constitutes acceptance of those changes.
Governing Law
These Terms are governed by the laws of Dubai, UAE. Any disputes arising from or related to these Terms or our services will be resolved in the courts of Dubai.